AI applications

OpenAI launched a personal finance preview in ChatGPT on Friday for Pro subscribers in the US, using Plaid to pull read-only data from more than 12,000 financial institutions into a single dashboard.

Visa has unveiled a suite of six AI-powered services targeting the credit card dispute process, deploying generative AI for automated merchant representment and predictive models for issuer decision support as global dispute volumes reach 106 million annually, up 35 percent since 2019.